Order & Payment
There are two easy ways to shop with Lian Star Furniture โ through our website or directly via WhatsApp. Here is everything you need to know about placing an order and paying for it.
๐ Via Our Website
- Browse our catalogue and click Add to Cart
- Review your cart then click Checkout
- Enter your delivery address and contact details
- Apply a discount code if you have one
- Select payment method and complete payment
- Our team will follow up to arrange your delivery slot
๐ฌ Via WhatsApp
- Message us the product(s) you want
- We confirm availability, price, and delivery charges
- We send you payment details once you are ready
- Send your payment confirmation and delivery address
- We confirm your order and arrange delivery
Online Banking / Bank Transfer
Transfer to our account and send us your receipt via WhatsApp or email to confirm.
Credit & Debit Card
Visa and Mastercard accepted online at checkout and in-store.
Credit Card Installment
0% installment plans on selected cards. Ask our team for eligible banks and terms.
Atome
Split into 3 interest-free payments. Available at checkout. Minimum spend applies.
AEON Credit
Flexible installment plans in-store and for selected online orders. Learn more โ
Cash
Accepted at our Sarikei showroom only. Not available for online orders.
Full payment is required before delivery for all orders. Your delivery will only be scheduled once payment has been received and verified.
๐ฌ Order Confirmation
Website orders get an automated email. WhatsApp orders get confirmation via WhatsApp. If you hear nothing within 24 hours, contact us โ your order may not have gone through.
โ Changes & Cancellations
Contact us as soon as possible via WhatsApp. Handled case by case โ may not be possible once processed. See our Terms & Conditions.
๐ท๏ธ Discount Codes
Must be entered at checkout. Cannot be applied after an order is placed. Promotional prices cannot be applied retroactively.
๐งพ Receipts
Website orders include an order summary. For WhatsApp or in-store orders, request a receipt from our team. Keep it โ needed for warranty and returns.
๐ฐ Pricing
All prices are in Malaysian Ringgit (RM) and subject to change without notice.
๐ฆ After Payment
Our team will contact you to arrange your preferred delivery date and time slot. See our Delivery Policy for full details.
Need help with your order?
